General conditions of sale

Price

The prices in this catalogue are indicated in Swiss francs, net amounts.

Availability

Our delivery commitment is void in the event of failure or non-compliance.
supply delays from our own suppliers,
and to the extent that this unavailability is not attributable to Koha Parfum, Hoxha holder. In the event of unavailability of a product, we will inform you as soon as possible.

Payment Terms

Payment methods: Mastercard, Visa, American Express, Maestro, UnionPay, ApplePay, GooglePay

Delivery and transport

Available items are sent by post within approximately 5 to 8 days . Your contribution is requested only once per order.

PLEASE NOTE: Koha Parfum, owner Hoxha, does not deliver its packages to PO boxes and does not deliver any goods to minors or customers under guardianship, except with written authorization from the
parents or guardian.

Return or exchange of goods

Items must be returned intact, unused and complete in their packaging
original (with labels bearing their references), accompanied
of the delivery note, within 7 days of receipt of
your package. The shipping costs associated with the return are your responsibility.

Legal guarantees

Check the condition of the delivered goods without delay to exclude any defects.
material and workmanship, as well as damage due to
transport. In accordance with the law, you are obliged to report to us any
defect or anomaly affecting the goods delivered to us
to remedy this.

Data protection

All personal data will be considered as
confidential. The information necessary for the management of the
orders will be subject to computer processing and may be
communicated to associated companies within the framework of the management of
the order.

Applicable law and legal forum

The applicable law is Swiss law, and any dispute will be handled by the District Court of Gruyère.

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